Please read these terms carefully before using our services.
These Terms of Service ("Terms", "Terms of Service") govern your use of the myservicecare.in website (the "Site") and the appliance repair services (the "Services") offered by My Service Care ("us", "we", or "our"), located at Plot no-456, Saheed Nagar, Bhubaneswar-751007.
By accessing or using the Site or our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Site or use our Services.
My Service Care provides home appliance repair services including, but not limited to, air conditioners, washing machines, refrigerators, and microwave ovens. All services are provided by qualified technicians.
Service requests can be made via phone, email, or through our website. We will confirm the service appointment and provide an estimated time of arrival for our technician.
Our technicians will diagnose the issue with your appliance and provide a quotation for the repair. This quotation will include the cost of labor and any required spare parts. A diagnosis fee may be applicable if you choose not to proceed with the repair after diagnosis; this fee is typically waived if the repair is undertaken by us.
We strive to use genuine and high-quality spare parts for all repairs. The availability of specific parts may affect repair timelines. We will keep you informed about any potential delays.
We provide a service warranty on repairs performed and parts replaced by us. The duration and terms of the warranty will be specified at the time of service and on your invoice. This warranty typically covers the specific repair performed and the parts used for that repair. It does not cover unrelated issues or damage caused by misuse, accidents, or natural disasters after the repair.
As a user of our Services, you agree to:
Payment for services is due upon completion of the repair, unless otherwise agreed in writing. We accept various modes of payment, which will be communicated by our technician or customer service team.
To the fullest extent permitted by applicable law, My Service Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content.
Our liability for any direct damages shall be limited to the amount paid by you for the specific service giving rise to the claim.
The Site and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of My Service Care and its licensors. The Site is protected by copyright, trademark, and other laws of India. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of My Service Care.
Our Service may contain links to third-party web sites or services that are not owned or controlled by My Service Care. My Service Care has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that My Service Care shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
These Terms shall be governed and construed in accordance with the laws of India, specifically the jurisdiction of Bhubaneswar, Odisha, without regard to its conflict of law provisions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us:
My Service Care
Plot no-456, Saheed Nagar
Bhubaneswar-751007, Odisha, India
Email: book@myservicecare.in
Phone: +91 8328985001
These Terms of Service were last updated on June 1, 2025.